Complete Feature List

Two CRM Modules.
Infinite Possibilities.

Every feature you need for WhatsApp and Email marketing — included in one subscription.

WhatsApp CRM Email CRM
WhatsApp CRM

The Complete WhatsApp Business Suite

Everything you need to communicate, convert and retain customers on WhatsApp.

Email CRM

Full-Stack Email Marketing Platform

Design, send, track and optimize email campaigns — with warmup, DNS setup and analytics built in.

Email Designer
  • Drag & drop visual block builder
  • Blocks: Header, Text, Image, Button, Divider, Spacer, Social, Footer
  • 1-col, 2-col, 3-col layout blocks
  • Full HTML / CSS editor mode
  • Switch between visual ↔ HTML without losing content
  • Desktop & mobile live preview
  • Template library with categories
  • Save, duplicate, rename, delete templates
  • Import HTML template from file
  • Auto-save drafts locally
Campaign Manager
  • Campaign name, subject, preview text
  • From name + from email selector
  • Select contact list or segment
  • Schedule send with timezone support
  • Status flow: Draft → Scheduled → Sending → Completed
  • Pause, resume, cancel campaign
  • Per-campaign performance dashboard
  • Campaign duplication
Email Sending
  • Single email compose & send
  • Bulk email send to entire list
  • CSV / Excel recipient upload
  • Column mapping (email, name, custom)
  • Real-time send progress
  • Per-email status tracking
  • Personalisation tokens ({{name}}, {{custom}})
Contact List Management
  • Create unlimited contact lists
  • CSV import with duplicate detection
  • Subscriber status: subscribed, unsubscribed, bounced
  • Suppression / unsubscribe list
  • Per-subscriber activity log
  • List subscriber count tracking
Mail Warmup
  • Connect SMTP / Gmail / Outlook accounts
  • Automated warmup pool (send & receive)
  • Day-by-day ramp-up schedule
  • Reputation score dashboard (0–100%)
  • Pause / Resume per account
  • Warmup log and activity history
  • Multiple accounts per workspace
Mail Configuration
  • SMTP setup (host, port, encryption, credentials)
  • API-based sending: SendGrid, Mailjet, AWS SES, custom
  • Multiple sending configurations
  • Set default sender per workspace
  • One-click test email send
  • Add & verify sending domains
  • Auto-generate SPF, DKIM, DMARC DNS records
  • DNS verification status dashboard
  • Sender reputation score display
Reports & Analytics
  • Delivery, open, click, bounce, spam reports
  • Per-campaign stats breakdown
  • Open rate & click rate charts
  • Bounce classification (soft / hard)
  • Date-range filtering
  • Export campaign stats as CSV
Mail Logs & Webhooks
  • Per-email event log: queued → sent → delivered → opened → clicked → bounced
  • Filter logs by status, date, campaign
  • Webhook event listener (real-time updates from ESP)
  • Export logs as CSV
  • Failed & bounced log with error messages
  • Queued mail monitoring
Platform Features

Shared Across Both Modules

Multi-User Workspaces

Role-based access: Owner, Admin, Agent. Each user sees only what they should.

Developer API

Full REST API with API key auth, webhooks and documentation for custom integrations.

Multi-Workspace Support

Manage multiple brands or clients from one account — each workspace is fully isolated.

Razorpay Billing

Seamless Indian payment gateway integration. Receive invoices automatically.

Audit Logs

Track every action taken in the workspace for compliance and security review.

Real-Time Notifications

Browser push notifications for new WhatsApp messages. Email log webhooks for email events.

Why AzxInbox

vs. Using Separate Tools

Feature AzxInbox
₹799/mo all-in		 Separate Tools
₹3,000+/mo
WhatsApp CRM ✓ Paid separately
Email CRM ✓ Paid separately
Email Designer ✓ Drag & Drop Paid separately
Mail Warmup ✓ Built-in ₹1,500+/mo (Lemwarm)
Contact Management ✓ Unified Multiple databases
Chatbot Builder ✓ Visual editor Paid separately
Analytics ✓ Both modules Fragmented views
Onboarding ✓ 24hr setup Complex integrations
Data security ✓ Single platform Multiple vendors
Support ✓ Priority Multiple channels

All These Features. One Subscription.

Subscribe to unlock full access to both modules.

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